We help businesses actually work smarter.

Not just with AI. With the right systems, the right processes, and the right people in your corner.

Jake Wauchope and Kieran Langford, founders of TrueAgent

The real talk

Every app you use has an AI feature now. Who's making sure it all works together?

That's where we come in. We sit down, listen to what's actually going on, and figure out what needs fixing. Sometimes that's AI. Sometimes it's your systems. Sometimes it's both. We do whatever actually works.

How we work

Simple as it should be

01

First, we have a chat.

We listen to what’s going on in your business. No sales pitch, no pressure. Just a genuine conversation about where you are and where you want to be.

02

Then, we do the work.

We do whatever it takes to get you the right outcome. Sometimes that’s custom-built software. Sometimes it’s pointing you to an existing product that already does the job. We’re not precious about it – we just want the best result for your business.

03

Then, it’s your call.

Some clients want us to stick around and keep things running. Others prefer a clean handover so their team can take it from there. Either way works for us.

AI Agents

The agents we build

Custom AI agents tailored to your workflows

Email Agents

Intelligent inbox automation

Sales Support

Lead qualification & CRM automation

Quoting

Instant accurate quotes

Voice

Natural phone conversations 24/7

Data

Cross-system data transformation

Documents

Automated document processing

Inventory

Smart stock management

Bookkeeping

Automated financial records

Results

What we've delivered

Financial Services

A 60+ person financial services firm wanted to bring AI into the business, but didn’t know where to start. We built a suite of automation agents and designed the governance framework so teams across the organisation could safely build their own.

Result

Multiple departments now building their own AI agents and finding efficiencies everywhere.

Logistics

A nationwide delivery company with thousands of drivers had multiple full-time staff manually auditing delivery data. Visibility was terrible and nobody knew what was actually happening on the ground.

Result

We built them a full-stack application for risk, compliance, auditing, and reporting. Rolled out across the entire organisation.

Parts & Distribution

10+ sales staff all watching a single inbox for enquiries, supplier requests, and team comms. Important stuff was getting buried and response times were blowing out.

Result

Built an integration that auto-categorises, routes to the right person, drafts responses, and handles some replies entirely. Massive efficiency gains.

Metallurgy

A specialist engineering firm needed AI that actually understood their domain. Off-the-shelf tools weren’t cutting it for their technical workflows.

Result

Built a custom AI platform with a specialist LLM and features tailored to their engineers. Real AI, built for how they actually work.

Recruitment

A technical recruitment firm was missing leads and spending hours on manual CRM work. Good candidates and job posts were slipping through the cracks.

Result

Built a lead nurturing system that scans LinkedIn, manages CRM, surfaces missed opportunities, and delivers a curated task list in Slack each morning.

Financial Services

A 60+ person financial services firm wanted to bring AI into the business, but didn’t know where to start. We built a suite of automation agents and designed the governance framework so teams across the organisation could safely build their own.

Result

Multiple departments now building their own AI agents and finding efficiencies everywhere.

Logistics

A nationwide delivery company with thousands of drivers had multiple full-time staff manually auditing delivery data. Visibility was terrible and nobody knew what was actually happening on the ground.

Result

We built them a full-stack application for risk, compliance, auditing, and reporting. Rolled out across the entire organisation.

Parts & Distribution

10+ sales staff all watching a single inbox for enquiries, supplier requests, and team comms. Important stuff was getting buried and response times were blowing out.

Result

Built an integration that auto-categorises, routes to the right person, drafts responses, and handles some replies entirely. Massive efficiency gains.

Metallurgy

A specialist engineering firm needed AI that actually understood their domain. Off-the-shelf tools weren’t cutting it for their technical workflows.

Result

Built a custom AI platform with a specialist LLM and features tailored to their engineers. Real AI, built for how they actually work.

Recruitment

A technical recruitment firm was missing leads and spending hours on manual CRM work. Good candidates and job posts were slipping through the cracks.

Result

Built a lead nurturing system that scans LinkedIn, manages CRM, surfaces missed opportunities, and delivers a curated task list in Slack each morning.

Kind words

What our clients say

Jake and Kieran took the time to deeply understand how I operate at Perpetuate Talent, then built AI agents that have immediately reduced manual research time and surfaced better-fit leads. They combine strong technical capability with commercial awareness; AI as meaningful workflow enhancement, not novelty. If you’re looking to operationalise AI in a practical, revenue-aligned way, I’d absolutely recommend working with them.

Sophia Philippou

Sophia Philippou

Partner, Perpetuate Talent

TrueAgent has been instrumental in helping us streamline our sales operations. They took the time to truly understand our workflow and then tirelessly worked to help automate the bottlenecks. I’m looking forward to continuing our work with them to further improve how we do business.

Andrew Holdsworth

Andrew Holdsworth

Director, Source My Parts & Ground West Equipment

Ready to stop guessing and start building?

We'd love to hear what you're working on. No sales pitch. Just a real conversation about what's possible.

Book a free chat
contact@trueagent.com.au