We help businesses truly work smarter.

Not just with AI. But with the right systems, the right processes, and the right people in your corner.

The real talk

Every app you use has an AI feature now. Who's making sure it all works together?

That's where we come in. We sit down, listen to what's truly going on, and work out what's needed to move your business forward. Sometimes that's AI. Sometimes it's your systems. Sometimes it's both. We do whatever truly works.

How we work

Simple as it should be

01

First, we have a chat.

We listen to what’s going on in your business. No sales pitch, no pressure. Just a genuine conversation about where you are and where you want to be.

02

Then, we design a solution that fits.

There’s no shortage of tools, platforms, and shiny AI products out there. We help you cut through the noise and chart a path to what truly works for your business. No cookie-cutter playbook – just a clear plan built around your goals, your team, and how you operate.

03

Then, we build it.

We roll up our sleeves and embed ourselves in your business until the job’s done properly. Once it’s delivered, you decide what happens next – a clean handover to your team, or we stick around to maintain and support it. Either way, we’re not going anywhere until it works.

AI Agents

The agents we build

Custom AI agents tailored to your workflows

Email Agents

Intelligent inbox automation

Sales Support

Lead qualification & CRM automation

Quoting

Instant accurate quotes

Voice

Natural phone conversations 24/7

Data

Cross-system data transformation

Documents

Automated document processing

Inventory

Smart stock management

Bookkeeping

Automated financial records

Results

What we've delivered

Source My Parts

Source My Parts

Parts & Distribution

The challenge

Source My Parts had 10+ sales staff all watching a single inbox for enquiries, supplier requests, and team comms. Important stuff was getting buried and response times were blowing out.

What we built

We built Source My Parts an AI-powered email triage system. It analyses every incoming email, scans attachments, and checks whether the client is already being handled by a consultant, automatically routing it to them if so. For new enquiries, the AI reviews whether all necessary information has been provided. If something is missing, it follows up automatically. Once everything is in order, it hands the lead straight to a sales consultant for quoting.

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Emails categorised

0.000%

Accuracy rating

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Time reduction on new leads

TrueAgent has been instrumental in helping us streamline our sales operations. They took the time to truly understand our workflow and then tirelessly worked to help automate the bottlenecks. I’m looking forward to continuing our work with them to further improve how we do business.

Andrew Holdsworth

Andrew Holdsworth

Director, Source My Parts & Ground West Equipment

Ready to stop guessing and start building?

We'd love to hear what you're working on. No sales pitch. Just a real conversation about what's possible.

Book a free chat
contact@trueagent.com.au